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Ashikur290677044qhn
Participant
May 27, 2023
Answered

My design thumbnail get smaller automatically on adobe stock.

My design thumbnail on Adobe Stock automatically gets smaller, and eventually, it gets rejected. Can anyone tell me why this is happening?

 

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Ashikur290677044qhnCorrect answer
Participant
May 28, 2023

I appreciate your prompt reply. I have resolved my problem. It was related to the size of my artboard, which was 400px by 400px, resulting in a resolution of 0.16 MP. However, the size of my design thumbnail image was 4000px by 4000px, equivalent to 16 MP. This approach worked on Freepik but not here. Therefore, I adjusted my artboard size from 400px to 4000px, and now everything is good.

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5 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
May 27, 2023

Use another browser that doesn't have script blockers or VPN enabled.

 

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Nancy O'Shea— Product User & Community Expert
Ashikur290677044qhnAuthor
Participant
May 28, 2023

Thank you for your response. I have resolved my problem.

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Abambo
Community Expert
AbamboCommunity Expert
Community Expert
May 27, 2023

What did you submit? If you submitted vector, check the requirements. In all cases, you should tell us the rejection reason, and may be post one of the assets here, so that we can check them.

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ABAMBO | Hard- and Software Engineer | Photographer
Ashikur290677044qhnAuthorCorrect answer
Participant
May 28, 2023

I appreciate your prompt reply. I have resolved my problem. It was related to the size of my artboard, which was 400px by 400px, resulting in a resolution of 0.16 MP. However, the size of my design thumbnail image was 4000px by 4000px, equivalent to 16 MP. This approach worked on Freepik but not here. Therefore, I adjusted my artboard size from 400px to 4000px, and now everything is good.

Translate
    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    May 28, 2023

    Design thumbnail? Do you mean the JPEG image accompagning the vector file? Adobe does not use that anymore and asks for a correctly sized art board.

     

    Good to know that the problem is solved.

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    ABAMBO | Hard- and Software Engineer | Photographer
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