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akopa90599108
akopa90599108
Participant
April 12, 2023
Answered

My files have been under review for over 16 days

  • April 12, 2023
  • 3 replies
  • 250 views

Hey!
I uploaded around 40 illustrations and it has been 16 days since the upload, but they are still under review. I have never uploaded anything to Adobe Stock before, only to Fotolia. Could this have any influence on the situation?

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Correct answer Jill_C

Illustrations and Generative AI assets have apparently been lumped together into the same moderation queue, which has now grown to well over a month due to the many contributors uploading hundreds of AI assets at a time. Be patient; they'll get to you soon!

3 replies

Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
April 12, 2023

Illustrations and Generative AI assets have apparently been lumped together into the same moderation queue, which has now grown to well over a month due to the many contributors uploading hundreds of AI assets at a time. Be patient; they'll get to you soon!

Jill C., Forum Volunteer
Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 12, 2023

There is a backlog of assets to review.  Illustrations are taking longer than photos.

 

Nancy O'Shea— Product User & Community Expert
George_F
Community Expert
George_FCommunity Expert
Community Expert
April 12, 2023

Greetings! If you look through the recent posts on the Stock Contributor forum, asset review time is a popular topic at the moment. What sort of illustrations have you submitted?

 

Particularly for Generative AI assets, other users have reported a month or longer. It's thought that Adobe is receiving a great deal of Generative AI submissions, with some reporting they've submitted hundreds at a time. Non-AI assets are from averaging around 5-15 days from what others have reported.

 

Although it would be potentially normal for an illustration to be in review for 16 days currently, having a Fotolia account that hasn't been linked to your Adobe account could cause this. For this I believe you'd need to contact Adobe Contributor Support

 

Having your ID not be accepted could also cause this, so make sure to double check that it's been approved.

 

Cheers!

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