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Participant
October 3, 2026
Answered

My First Adobe Stock Contributor Account Is Showing as Inactive

 

Hello Adobe Stock Contributor Community,

I recently created my Adobe Stock Contributor account, and this is the first and only Contributor account I have ever created.

However, my account is showing as “Inactive” with a message saying that Adobe Stock does not allow multiple Contributor accounts.

I tried contacting Contributor Support through the official Contact Us form and selected:

Account → Multiple account approval request

But when I try to submit the case, I receive this error:

“We are sorry, there was an error submitting your case.”

I have never intentionally created or operated another Adobe Stock Contributor account.

Could someone please advise me on how I can get this issue reviewed by Adobe Contributor Relations?

Thank you.

Nancy OShea
Nancy OSheaCorrect answer
Community Expert
October 4, 2026

Bangladesh is blocked due to regional phone verification failures and SMS restrictions. This is out of Adobe’s hands. Nobody can help you until regional blocks are lifted on your end.  Sorry.

Try submitting to other marketplaces.

 

Good luck.

 

Nancy O'Shea— Product User & Community Expert

6 replies

artistic_appreciator23e3
Participant
October 8, 2026

Hello Adobe Stock Contributor team,

I am trying to sign up for Adobe Stock Contributor using my existing Adobe ID. However, my account is showing an “Inactive account” message saying that multiple Contributor accounts are not allowed.

To my knowledge, I have never created or operated another Adobe Stock Contributor account.

I attempted to contact Contributor Support through the “contact us” option, but I received an error saying: “There was an error submitting your case.”

Could someone please help me check why my account has been flagged as a multiple Contributor account and advise me on how to activate it?

I would like to use only one Contributor account and comply with Adobe Stock policies.

Thank you.

Translate
Nancy OShea
Community Expert
Community Expert
October 3, 2026

This might be due to geo-restrictions. 

In which country do you reside please?

 

 

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Nancy O'Shea— Product User & Community Expert
Participant
October 4, 2026

 i am from Bangladesh

Translate
Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
October 4, 2026

Bangladesh is blocked due to regional phone verification failures and SMS restrictions. This is out of Adobe’s hands. Nobody can help you until regional blocks are lifted on your end.  Sorry.

Try submitting to other marketplaces.

 

Good luck.

 

Translate
Nancy O'Shea— Product User & Community Expert