My First Adobe Stock Contributor Account Is Showing as Inactive

Hello Adobe Stock Contributor Community,

I recently created my Adobe Stock Contributor account, and this is the first and only Contributor account I have ever created.

However, my account is showing as “Inactive” with a message saying that Adobe Stock does not allow multiple Contributor accounts.

I tried contacting Contributor Support through the official Contact Us form and selected:

Account → Multiple account approval request

But when I try to submit the case, I receive this error:

“We are sorry, there was an error submitting your case.”

I have never intentionally created or operated another Adobe Stock Contributor account.

Could someone please advise me on how I can get this issue reviewed by Adobe Contributor Relations?

Thank you.