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Participant
April 23, 2023
Question

My images stopped checking more 2 weeks.

  • April 23, 2023
  • 3 replies
  • 178 views

my images have been under review for over two weeks, and some for over a month. please tell me how to fix this problem?

This topic has been closed for replies.

3 replies

Abambo
Community Expert
Community Expert
April 23, 2023

There is no problem. You have to wait. Assets are moderated in the order they have been received. If the moderation time increases, that means that more assets get submitted. That's what happened with illustrations, where contributors massively submitted assets and led Adobe to introduce a limit on the umber of assets that you can have in your moderation queue. This will fix the problem, but first Adobe needs to overcome the backlog. The backlog may be currently at 2 months and even more. 

 

Patience will be your friend.

ABAMBO | Hard- and Software Engineer | Photographer
Nancy OShea
Community Expert
Community Expert
April 23, 2023

Nothing to fix.  There are many other assets ahead of yours in the wait queue.  Deal with it. Work on other projects in the meantime.

 

  • Going forward, submit more photos and vector graphics, less generative AI illustrations. 
  • Focus on quality vs quantity. 
  • Wait patiently while your assets are reviewed in the order received. 
  • That's all you can do.

 

Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Community Expert
April 23, 2023

Presumably, you have submitted generstive AI assets, which are now taking between 1-2 months to be moderated, due to the huge influx from many contributors, some of whom have uploaded hundreds or even thousands at a time. There's nothing you can do to hasten the process except be patient.

Jill C., Forum Volunteer