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predragj22342657
Participant
September 30, 2021
Answered

My local currency is EUR but earnings and payouts are in USD

  • September 30, 2021
  • 4 replies
  • 437 views

The currency in my country (Montenegro, Europe) is EURO, but on my dashboard the earnings are in USD. So far I've been receiving payouts in USD. To avoid conversion fees I would like to be payed in EUR. How can I change this?

Correct answer Abambo

The answer to this is very simple: It's not possible to change the currency!

 

4 replies

alfredosaz
Participant
February 27, 2023

I have sent a email to contributor support and I am waiting a response but I know that I will not have a response.

I amd currently in a chat with then contributors support but I have not response.

It's a shameful Adobe cheat trap

 

[moderator deleted e-mail addres]

alfredosaz
Participant
February 27, 2023

It is impossible for me. I have contacted the contributors service and have not received a response. It's a shameful Adobe cheat trap

Abambo
Community Expert
Community Expert
February 27, 2023

This is not a cheat trap. It was just that old contributor accounts were in local currencies and I suppose that caused fees and other problems at Adobe, and they are changing now all grandfathered accounts into USD accounts as is usual for this industry.

 

I too, I regret that the very favourable exchange rate will go away now, and that conversion fees will be on my side, but it is nothing that is impossible.

 

And it's nothing you can do about this, except closing down your account.

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
September 30, 2021

The answer to this is very simple: It's not possible to change the currency!

 

ABAMBO | Hard- and Software Engineer | Photographer
Nancy OShea
Community Expert
Community Expert
September 30, 2021
Nancy O'Shea— Product User & Community Expert
alfredosaz
Participant
February 27, 2023

Have you tried the solution you posted? because I've been doing that for several days and nothing works