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Denys_Shutka
Participant
January 16, 2025
Answered

My uploaded videos are 4 month in Pending WHY?

  • January 16, 2025
  • 2 replies
  • 354 views

Hello, I submitted video footages for Addobe Stock 4 MONTHS ago and all of my works since that still In review Category , I want to know why this is happening? before that period footages were approved. Support says I need to purchase subscrtiption.?? Do I need to buy anything just to sell my footages? What are my further actions?
Thank you!

 

[Moderator cured the topics. Please do select only relevant topics.]

Correct answer Abambo

Support is Customer support which is, as the name said, supporting customers, not contributors. You are, as a contributor, a supplier. No need to have a subscription for contributing.

 

Delete the assets and resubmit, if you think that they do not get reviewed anytime soon.

2 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
January 16, 2025

Support is Customer support which is, as the name said, supporting customers, not contributors. You are, as a contributor, a supplier. No need to have a subscription for contributing.

 

Delete the assets and resubmit, if you think that they do not get reviewed anytime soon.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
January 16, 2025

Purchase what subscription? You don't need to be a subscriber to any Adobe products in order to be a contributor. 

Many Contributors have reported review delays of 2-3 months or even longer. There's nothing we can do to hasten the review of our assets. Be patient.

Jill C., Forum Volunteer
D
Denys_ShutkaAuthor
Participant
January 16, 2025

Thank you for your answer, I thought there is something wrong with my account. cause some footage was approved quickly around 50 videos other are pending and nothing happens for 4 months. I keep adding and adding each day.

Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
January 16, 2025

Many of us have the same issue. A bunch of images will get approved, while olders ones are ignored, then there is a long lull while nothing is approved. I'm in the "lull" period right now with no assets approved in about a month...

Jill C., Forum Volunteer
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