My vectors are not still reviewed for more than a month! Now Zip files not supported anymore!

9 replies
662 views
Translate

I ve been awaiting for more than a month my vectors for review! All them are in zip ! So what do I have to do now?? No support in Adobe Stock any more, no any announcements about changing, etc. Nothing. What to do, please help anybody!

Contributors

This topic is closed to new replies. Start a new post to keep the conversation going.

Nancy OShea

Community Expert

Relax. Review times can vary from 1 - 3 months, depending on how many other assets are ahead of yours in the wait queue. Time sensitive assets should be prepared & submitted several months ahead of their target dates.

Summer is vacation season. Employees take PTO this time of year. Be patient. Work on other projects while you wait for review.

Translate

Nancy O'Shea— Product User & Community Expert

Maks2ArtAuthor

Known Participant

Please, help with the answer, what to do with not reviewed zip vectors? I need help

Translate

Abambo

Community Expert

You have to wait at least 2 months before you should complain about too long waiting times. The ZIP files are not a problem, but you should have stopped suppling those a long time ago. Adobe did not use your preview for at least a couple of years.

Translate

ABAMBO | Hard- and Software Engineer | Photographer

Jill_C

Community Expert

Many Contributors are waiting over a month for their assets to be reviewed. There's nothing wrong - just a slowdown. Be patient.

Translate

Jill C., Forum Volunteer

Maks2ArtAuthor

Known Participant

ok, but what to do with ZIP files now? Will they be reviewed or I must delete and upload only eps for now?

Translate

Jill_C

Community Expert

I've never uploaded zip files so I don't know the answer. Perhaps another contributor here knows the answer.

Translate

Jill C., Forum Volunteer

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.