Need Adobe Staff help to update my Stock Contributor email (Dead Yahoo Account).

Forum|Forum|8 days ago
July 23, 2026
4 replies
44 views

My primary email account was deactivated and I can't access it. How can I fix this, since it's the account registered to my collaborator account? I can't change it from my profile.

Nancy OShea

Community Expert

To change your primary email address for your Adobe ID, go to your main Adobe account profile.

https://account.adobe.com/profile

Hope that helps.

Nancy O'Shea— Product User & Community Expert

RALPH_L

Community Expert

You need to login to your Adobe Stock contributor dashboard and use the “Contact Us” link located at the bottom of the page.

kglad

Community Expert

https://helpx.adobe.com/manage-account/using/change-email-address.html?linkId=100000302808134

C

ClaudiaAuthor

Participant

"Thank you, but that link does not help. My Yahoo email was permanently deleted due to inactivity. It is physically impossible for me to receive any security verification codes.

I am completely locked out. I kindly ask a Forum Moderator or Adobe Staff to manually escalate this to the Adobe Stock Contributor team so they can update my email database. I can provide official ID to prove ownership. Thank you for your understanding."

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