Need clarification: Contributor account blocked

Hello.

My Adobe Stock Contributor account was recently blocked, and I’m trying to understand what I can do in this situation. I have already submitted an appeal through the official form, but I’m not sure how long it usually takes to receive a response or if there is anything else I can do to speed up the process.

I’ve been working as a contributor for several years and have built up a portfolio of over 1,000 photographs and around 65,000 AI-generated photos and videos. It represents a lot of time and effort, so it’s very difficult to suddenly lose access to my account without any prior warning.

I also have one assumption that might explain the issue: my husband is also an Adobe Stock contributor, but with a separate account and completely different content. Since we both worked from home, we were using the same IP address, and our accounts were blocked at the same time. I don’t know if this could be the reason, but I wanted to mention it just in case.

I would greatly appreciate any clarification on how long the review process usually takes and whether there is anything else I can do to resolve this matter.
Thank you very much for your time and help.