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Known Participant
December 31, 2024
Question

Need consulutation regarding quality issues

  • December 31, 2024
  • 3 replies
  • 523 views

I have a set of images that are getting refused due to quality issues even after i fixed everything i could think about. They are not pixel perfect, but also not meant to be viewed under high zoom, and i can't understand which parts are still seem like an issue for adobe staff. Can you help me identify problematic spots?

Also another question - for some images like this, review time takes 2 days, when the others i have are 3+ month in review. Is this normal?

 

[moderator deleted link to external source. Attach your images here.]

3 replies

Nancy OShea
Community Expert
Community Expert
January 1, 2025
quote

They are not pixel perfect, but also not meant to be viewed under high zoom.

By @Andrew28402168wx0r

===========

Then don't submit them to Stock.  Save them for use in personal projects.

 

Adobe Stock customers expect the highest visual and technical quality for use in commercial projects -- print, digital and textiles.  Nothing less than the highest quality will do.

 

Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
Community Expert
December 31, 2024
quote

I have a set of images that are getting refused due to quality issues even after i fixed everything i could think about. They are not pixel perfect, but also not meant to be viewed under high zoom, and i can't understand which parts are still seem like an issue for adobe staff. Can you help me identify problematic spots?

Also another question - for some images like this, review time takes 2 days, when the others i have are 3+ month in review. Is this normal?

 

By @Andrew28402168wx0r

Your assets need to be pixelperfect as they will be viewed under 100% zoom. You will neeed to post the asset here by using the drag&Drop area for attachements. 

 

And yes: it is normal to have assets getting moderated fast and others waiting in the queue for a longer time. If the assets do not get moderated after 4 months, it is safe to assume that they are stuck in the queue. You can safely resubmit and then delete the first submissions. 

ABAMBO | Hard- and Software Engineer | Photographer
Known Participant
December 31, 2024

But aren't any image with extreme zoom will look like mass of pixels? I though it's about overall image looking fine.
Also can't attach them without reducing quality, since site complains about size and refuses to upload.

daniellei4510
Community Expert
Community Expert
December 31, 2024

Then reduce the size they are until they are accepted. If by chance you are using Lightroom, you can create an Export preset to reduce the size as need for submission here.

Moderators are going to look at your asset at a minimum or 100%, but most will view them at 200% to make it easier for them to find errors. Even at 200%, an image should stand up to careful scrutiny. I sometimes review my assets at 300% before submission, just to be on the safe side. Be hard on yourself. The moderators will be, if they are doing their jobs properly.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
daniellei4510
Community Expert
Community Expert
December 31, 2024

Yes, lately it has been normal to have some assets reviewed sooner than others. If assets have been gone unmoderated for over 5 months, we've been recommending they be deleted and resubmitted.

 

Was the image of the woman also one that was rejected? Count the fingers. And it doesn't matter if was not meant to be reviewed at large sizes. It's one of the reasons we often recommend viewing assets at 200% before submitting. Because that's what the moderators do.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Known Participant
December 31, 2024

All images in the set were rejected. Most of them with women. Which one you talking about?

daniellei4510
Community Expert
Community Expert
December 31, 2024

The one below the one with all the moons. It's really best if you upload your rejections here and not point us to another site.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.