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Participant
Oct 12, 2026 12:07 PM UTC
Question

Need help following up on suspended Contributor Account (ID: 21074506)

Hi Adobe Community Managers,

My contributor account was deactivated on June 5, 2026 regarding AI content guidelines. I have submitted appeal forms via the contact link, but the tickets keep getting automatically closed without resolution.

Could an Adobe Staff / Community Manager please help check the status of my appeal or escalate this to the Contributor Relations team?

Thank you, Ryan

 

(Personal information removed by moderator.)

    9 replies

    Participant
    Oct 26, 2026 2:46 PM UTC

    Quisiera saber porqué se rechazó la publicación de fotos, un manual generalizado NO me sirve, quiero saber en forma precisa, ¿a quien le puedo escribir?

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    jacquelingphoto2017
    Community Expert
    Community Expert
    Oct 24, 2026 2:05 AM UTC

    Hi ​@ryanbagoez 

    Usually when a ticket is closed, you get a reply and a ticket closure notice at the same time. I have never had an experience where, they close a ticket without giving a reply. Usually if the issue is not resolved the first time, it would be with the second ticket. If it is not a case of getting rid of excess tickets, it’s likely that your account is closed. In any case, It is best to create an account on another platform.

    Best wishes
    Jacquelin 

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    Nancy OShea
    Community Expert
    Community Expert
    Oct 13, 2026 7:32 PM UTC

    ...but the tickets keep getting automatically closed without resolution.

    =========

    It appears you’re a free agent now. 

    Feel free to submit to other marketplaces. 

    Good luck with your future endeavors. 

     

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    Nancy O'Shea— Product User & Community Expert
    Jill_C
    Community Expert
    Community Expert
    Oct 12, 2026 2:48 PM UTC

    You will receive no reply from Adobe in this public forum. The only thing you can do is use the contact Us link in your account page and wait for a reply, though after 4 months it seems likely that your suspension is permanent.

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    Jill C., Forum Volunteer
    Participant
    Oct 13, 2026 1:55 AM UTC

    Okay, thank you for the information. Could a moderator please delete this post for me? Thank you

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    Jill_C
    Community Expert
    Community Expert
    Oct 13, 2026 2:34 PM UTC

    No, posts cannot be deleted.

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    Jill C., Forum Volunteer
    Ricky336
    Community Expert
    Community Expert
    Oct 12, 2026 12:38 PM UTC

    Hello,

    Unfortunately, due to the fact that this is a user-to-user forum, Adobe Staff usually don’t look at this forum.

    PS You shouldn’t include personal information like email address...

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    Participant
    Oct 13, 2026 1:56 AM UTC

    Thank you for the advice, Ricky. I appreciate it. Could a moderator please remove or delete this post to protect my personal information? Thank you!

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