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DILLUSTRAI
Participant
January 30, 2025
Answered

Need Help: Why Were My PNG Images with Transparent Background Rejected?

  • January 30, 2025
  • 1 reply
  • 1305 views

Hi everyone,

I recently uploaded several PNG images with transparent backgrounds to Adobe Stock, but most of them were rejected due to "quality issues." As I'm new to submitting transparent PNG files, I’m seeking some advice on what I may have done wrong and how I can improve my work to meet Adobe’s requirements.

Here are the details of the files I uploaded:

I’m sending reduced versions of the files here, as I couldn't upload the original larger files (over 10MB) to this chat.

Can anyone suggest what I might have done wrong or how I can improve the quality of my files? Any guidance would be greatly appreciated!

Thanks in advance!

Correct answer Jill_C

It's best to view your transparencies on a black background to find any edge cutout issues such as these.

1 reply

Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
January 30, 2025

It's best to view your transparencies on a black background to find any edge cutout issues such as these.

Jill C., Forum Volunteer
    D
    DILLUSTRAIAuthor
    Participant
    January 31, 2025
    *Hi Jill_C,*

    Thank you for your detailed feedback and for pointing out the issues in my
    images! I really appreciate your help.

    Interestingly, the lion cub was actually accepted on Adobe Stock, while the
    hedgehog and the purple fantasy character were rejected. It’s a bit
    surprising, considering that the lion cub also had some of the issues you
    mentioned.

    Here’s the accepted image: Lion Cub on Adobe Stock
    <>
    ))

    Thanks again for your time and advice!
    C
    corina17184208s56v
    Participating Frequently
    February 21, 2025

    I have the same issue. I had some pngs rejected for "quality issues" reason but i dont understand why. 
    I wonder if I try to upload them again in the future will make any difference because I really don't know what is the problem. I am a graphic designer for 10+yrs and I think I know a thing or two about cutting a png properly. Not sure what is going on. I wonder if its a percentage of files they have to stop on the platform... I am tempted to try uploading them again in the future but i don't want to make the things worst. 
    Ive attached some of the rejected images.

     

     

     

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