Inspiring

Answered

Need help with FTP

Forum|Forum|7 years ago
September 19, 2018
3 replies
2588 views

I downloaded FileZilla and put in the info needed, but it says the server doesn't support a secure connection. Whatever I upload will be "sent in the clear". Is this normal or am I doing something wrong?

Thanks for any help.

This topic has been closed for replies.

Correct answer Abambo

Thank you so much! You've been very helpful.

You're welcome, even five years after.😂

BTW: today it's sftp. Secure.

M

marog-pixcells

Inspiring

Hi

Did you mean this message?:

"Insecure server, it does not support FTP over TLS."

This message indicates that the server is not secured by TLS (Transport Layer Security).

However, the TLS backup method has become obsolete.

Best regards,

Mario

E

EleanorAbAuthor

Inspiring

Thank you Mario. Does that mean it's ok to upload? I didn't want to do it if I was going to be put at risk somehow. (sorry-I'm not great with some of this stuff). I will try again and see if I can upload.

Abambo

Community Expert

There is no risk. The only minimal risk is that someone would listen your traffic and then upload data to your Adobe stock account. As the uploaded data gets immediately transferred to some private area, this would not show any advantage to a potential hijacker.

Also there is no possibility that someone could enter your computer because of connecting to Adobe stock.

So feel free to upload your data and still feel secure.

Just to avoid confusion to users like you, I would have expected Adobe using ftps or similar.

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Community Expert

There are different options to send your data in a secure way. Be sure to try them all. I must say that I never uploaded via FTP. But there should definitively some « s » function working. I’m very interested in what Mat says on this subject.

ABAMBO | Hard- and Software Engineer | Photographer

twaritar3263062

Participating Frequently

Moving to Adobe Stock Contributors and looping in MatHayward to help you with the issue.

Regards,

Twarita

D

DavidMitchell

Participant

Hello, just confirming if any of the Adobe Staff answered this question? Because the above ftp program FileZilla is actually the one program Adobe mention's to specifically use, when you click "learn more" under the load your files by ftp, and if you are uploading video you can Only use ftp or directly upload natively from Premiere. Thank you.

Abambo

Community Expert

Adobe staff did not respond to this up to now. It does not disturb me, however. It's more that the message is more frightening than dangerous.

ABAMBO | Hard- and Software Engineer | Photographer

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