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Participant
October 30, 2024
Question

New account creation is not available at this time.

  • October 30, 2024
  • 2 replies
  • 222 views

Hello. I try to open account. And I remember that I had already contributor account. But now I see this message "New account creation is not available at this time."
I live in Bulgaria.

 

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2 replies

Abambo
Community Expert
Community Expert
October 30, 2024

Did you move to Bulgaria from a different country recently?

ABAMBO | Hard- and Software Engineer | Photographer
george_stAuthor
Participant
October 30, 2024

9 years ago from Russia. But I crated account already here in Bulgaria. 

daniellei4510
Community Expert
Community Expert
October 30, 2024

While it may not be the reason for the error message, if you already have an account, you would probably need to let Adobe know to cancel the previous account to avoid replicating submitted assets.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.