New contributor (Pakistan) — cannot add/verify mobile number: "An error occurred while performing this action" — portal and contact form both blocked

Hello,

I am a new Adobe Stock contributor from Pakistan. I created my contributor account and verified my email, but I cannot complete the mandatory phone verification, so the Contributor portal stays on 'Let's secure your account before you continue.'

Every time I try to add my mobile number (country Pakistan +92, number entered as one continuous number with no spaces and no leading zero) I immediately get: 'An error occurred while performing this action. Please try again later.' No SMS code is ever sent, so I never reach the code step.

What I have already tried:

- Many attempts over two days, fresh sign-ins, reopening the dialog, page reloads, waiting between attempts

- The number is active and receives SMS from other services without problems

- I also tried a second mobile number — same error

Two more problems:

1. The official Contributor contact form (contributor.stock.adobe.com/en/contact) redirects straight back to the same phone-verification page, so I cannot submit a support case there.

2. The Adobe virtual assistant chat said it cannot open a case or connect me to an advisor because my account has no paid plan.

I have seen other contributors from Pakistan report the same error. Could an Adobe staff member please help me add and verify my phone number, or advise an alternative way to complete verification so I can access the Contributor portal?

Thank you,

Nadeem Ali (Adobe Stock contributor, Pakistan)