no access to the fotolia account, no possibility of synchronization, no contact with Adobe

Of course, I can create a task, but please provide a link to the form, because when looking for help:

- I contacted the bot via chat, which couldn't help me,

- I found the e-mail address to which I sent the mentioned e-mail,

- I found a link to the Adobe Community, that's why I'm writing.

But I didn't come across the form you are writing about.

You may find it funny that even though fotolia hasn't been working for several years, now I've woken up with this topic, but:

- as I wrote - I think I synchronized the accounts,

- this is not a reason not to take me seriously (from my point of view it looks like I don't have access to my salary)

I wrote the email on December 29, 2023. Yes, recently, but for a week I didn't even receive a reply saying "Your application has been accepted". If that were the case, I would wait and not look for other ways of contact. Because in the current situation I don't know if anyone will help me or if I'm being ignored.

- Do you have a Stock Contributor Account?
I think that when I created an account and synchronized it with fotolia, I created an account provider. However, now I don't see anything in the swim account that indicates it is a vendor account.
- Are you using the correct log-in ID & Password?
Yes. To be sure, I try different login variants, but the effect is the same" "No elements matching this ID and password were found." If I perform password recovery, the e-mail does not come. If I use the login reminder (just in case), the e-mail also does not come.
- Check your spam and promotions folders. Sometimes emails get re-directed to other folders in your inbox.
Of course I checked.
- See the help article below for more details: https://stock.adobe.com/fotolia/login
Thank you for this link. Unfortunately it didn't solve my problem