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Nomenklatura
Participant
March 17, 2018
Answered

No idea!

  • March 17, 2018
  • 1 reply
  • 243 views

Hi

I uploaded 138 photos and then suddenly Adobe Stock stopped assessing, so I went to the Help page and the Help page directed me to Customer Services.

The Customer Service official had no idea there was even an organisation called Adobe Stock.

I gave them the internet link but they juts said go away and try Contributor Help.

So I am back her after getting nowhere - except to discover that Adobe have not trained their customer service staff properly.

One of the statements made by the customer service official was:

'I can see that you do not have an asset called Adobe Stock and you are not authorised to accept or reject photos.'

What a joke and a complete waster of time.

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Correct answer v.poth

Hi,

please contact:contributor-support@adobe.com

That sounds pretty weird to me.

Greets,

v.poth

1 reply

v.poth
v.pothCorrect answer
Inspiring
March 17, 2018

Hi,

please contact:contributor-support@adobe.com

That sounds pretty weird to me.

Greets,

v.poth