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Participant
October 24, 2026
Question

No response from Adobe Contributor Support for Case: ADB-47376869-M0T0

Hello Adobe Community and Moderators,

 

I contacted Adobe Contributor Support on October 3 regarding an issue with my contributor account. My case number is ADB-47376869-M0T0.

 

It has been quite a while, but I have not received any reply or update yet. Could a moderator please look into this or forward my case to the support team?

 

Thank you!

    2 replies

    daniellei4510
    Community Expert
    Community Expert
    October 24, 2026

    As long as you have a case number, you can be certain Adobe is aware of your issue and you will hear from them when their investigation is complete. 

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    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
    Jill_C
    Community Expert
    Community Expert
    October 24, 2026

    The Adobe support team does not regularly visit this forum and never responds to private account matters here. Unfortunately, it can take weeks or even months for them to reply to your case.

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    Jill C., Forum Volunteer