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No response from Adobe Stock even after submitting two appeals for blocked contributor account

Forum|Forum|4 months ago
May 14, 2026
20 replies
373 views

Hello Adobe Community,

My Adobe Stock contributor account was blocked on April 1 because, in my last uploads, I uploaded AI-generated images of famous personalities. At that time, I did not fully understand that this type of content violated Adobe Stock policies. I now clearly understand my mistake and already admitted it in my appeals.

However, I am disappointed because I have already submitted two appeals regarding my blocked account, but I still have not received any meaningful update from Contributor Support.

Today is May 14, and it has already been around one and a half months since my account was blocked. Despite waiting this long, I still have not received any clear response or final decision. Is this fair for contributors who are genuinely trying to communicate and resolve their mistakes?

I fully respect Adobe Stock policies and simply want clarity about my case status. Waiting for such a long time without any response is extremely painful and frustrating. Even if the appeal is rejected, I believe contributors deserve a proper update instead of complete silence.

I would appreciate it if Adobe staff or moderators could review my case or explain why there has been no response after multiple appeals.

Thank you.

My account has been blocked for one and a half months.

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Correct answer Nancy OShea

“ I uploaded AI-generated images of famous personalities.”

=========

Ouch! That’s an IP/Privacy violation that could have serious legal & financial penalties. It’s unlikely that Adobe will invite you back. That would be too much risk for them to take.

https://helpx.adobe.com/stock/contributor/help/updated-artist-name-guidelines.html

https://helpx.adobe.com/stock/contributor/help/model-release.html

Chalk this up as learning experience.
Find other things to do.
Submit content to other services.

Good luck.

J

josnafulAuthor

Participant

It’s been six months, and Adobe’s Contributor Relations team still hasn’t found the time to restore the account. Adobe is making a joke of its contributors. 😁

daniellei4510

Community Expert

Unfortunately, I would guess Adobe has decided to part ways, as I’ve seen evidence of accounts being restored in less time. Adobe takes IP violations very seriously.

Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

M

Mohammed Bash

Participant

Hi everyone,

I’m really sorry to read about your experiences here and to see so many dealing with these sudden account deactivations. Unfortunately, I just experienced the exact same thing a short while ago.

I have been an active contributor on Adobe Stock for years, maintaining a highly active account with daily new uploads and strong sales.

I just submitted my appeal regarding my account status and the possibility of reactivation. I would love to know if there are any recent updates or successful outcomes from those of you who appealed earlier. Knowing your timelines and results would be incredibly helpful for me right now.

Thank you all in advance.

Nancy OShea

Community Expert

It varies. Timelines depend on how many other cases are ahead of yours and I presume the type of violation that was detected. Suspicious account activity isn’t as egregious as complaints about copyright or IP infringement.

The Stock Contributor Relations Team will notify you when they reach a decision.
All you can do now is wait for a favorable outcome.
Refrain from making repeated requests for updates. It just slows things down & generates more open case numbers.
Work on other projects and submit to outside services.

Possibly related:

Good luck.

Nancy O'Shea— Product User & Community Expert

J

josnafulAuthor

Participant

It’s been six months, and Adobe’s Contributor Relations team still hasn’t found the time to restore the account. Adobe is making a joke of its contributors.

Louis298181219dw8

Participating Frequently

My account also gots blocket nearly 2 months ago, didnt heared back from my support ticket and also filed the form for acount reactivation but it looks like adobe isnt doing anything. on the other hand sometime theyre pretty busy and even submitting images need several months.

J

josnafulAuthor

Participant

So what happened next, did you get your Adobe Stock contributor account back?

Louis298181219dw8

Participating Frequently

i dont know. heared back NOTHING. but as said, waiting several months as a contributer isnt new for me. i focus on other sales platforms now but still hoping adobe would reopen my account.

Nancy OShea

Correct answer

Community Expert

“ I uploaded AI-generated images of famous personalities.”

=========

Ouch! That’s an IP/Privacy violation that could have serious legal & financial penalties. It’s unlikely that Adobe will invite you back. That would be too much risk for them to take.

https://helpx.adobe.com/stock/contributor/help/updated-artist-name-guidelines.html

https://helpx.adobe.com/stock/contributor/help/model-release.html