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GraphiCoreOne
Participant
July 28, 2026
Question

No response on Appeal Case ID: 00518859 for over 40 days

  • July 28, 2026
  • 2 replies
  • 24 views

Hello,

I submitted an appeal regarding my suspended Stock account on June 17, 2026 (Case ID: 00518859).

I sent a follow-up email to contributor support on July 21 and also reached out via X (@AdobeCare), but unfortunately, I've only received automated bot responses and no status updates for over 40 days.

I completely understand that the Compliance team has a high volume of requests, but I would really appreciate it if a staff member here could help escalate my case or check if it's still active in the queue.

Thank you for your time and assistance!

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    July 28, 2026
    1. Adobe product support can’t help you with Stock Contributor matters. Those are two separate divisions.
    2. Adobe employees don’t monitor this user-to-user forum. 
    3. Wait for your appeal to be processed. That’s all you can do.

    Good luck.

     

     

     

     

    Nancy O'Shea— Product User & Community Expert
    Jill_C
    Community Expert
    Community Expert
    July 28, 2026

    Unfortunately staff members do not frequent this forum, so you will not receive a response here.

    Jill C., Forum Volunteer
    GraphiCoreOne
    Participant
    July 28, 2026

    What would you advise us to do? Does this mean that staff don’t read anything?

    RALPH_L
    Community Expert
    Community Expert
    July 28, 2026

    Wait. No one can help you.