No Response to My Adobe Stock Contributor Appeal (Case #00509612) – Need Guidance

Question

Hello Adobe Community,I am seeking guidance regarding my Adobe Stock Contributor account.My contributor account was deactivated, and I submitted an appeal on May 1, 2026. I received an automatic acknowledgement with Case Number: 00509612.Since then, I have sent two polite follow-up emails (on June 12 and June 28), but as of July 22 I have not received any response from the Contributor Relations team.My contributor account still shows "Account Deactivated", and I cannot access my portfolio, dashboard, or earnings.I fully respect Adobe Stock's Contributor Terms and understand that account reviews take time. I am not asking anyone here to review my case, but I would appreciate guidance on the following:Is it normal for an appeal to remain unanswered for this long?	Is there any official way to request a status update beyond email?	If my account will not be reinstated, how can I know that a final decision has been made?	Since my account is only marked as "Account Deactivated" (not "Closed"), am I allowed to create a new Adobe Stock Contributor account in the future, or should I wait for an official response before doing so?Thank you for any advice or guidance.

Nancy OShea · Answer

Multiple contributor accounts are prohibited.

Operating multiple accounts without approval can result in immediate account bans.

https://helpx.adobe.com/stock/contributor/get-started/manage-your-account/request-exception-multiple-contributor-accounts.html

Best advice: find something else to work on while you wait. Submit content to other services.

Good luck.

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