NON-COMPLIANT IMAGE
I first submitted the image with a signed model release using Adobe stocks method of sending the release to the model for signature then using a signature image to sign the release myself and return. After waiting to find out that the image did not have a release form I reapplied making sure to add the form as well and returned with a non-compliant image. This is the second time this has happened in where there was a release form signed yet came under non-compliance. As it was the same model separated eight months in time it would lead me to believe that it was the model I has selected to use.
So my question is if I am using the Adobe stock supplied model release with all parties signing the release, why has it been deemed non-compliant? Is it due to the models ethnicity?

