None of my Stock Images are Searchable in Stock

Question

I have seen a number of threads on this. One suggested that the titles are not searchable, so I went through and put all of my titles in the keyword section of my images. Another suggested it just takes some time, but I have an image that was posted over a month ago with the title in the keywords and my image is still not returning when I search Adobe Stock. The Image I am referring to has Mt. Fitzroy in the Keywords and the title. As far as I can tell none of my images are showing up when I search them. This is really disappointing, because I like Adobe Stock's platform the most out of stock companies I have used, but if I get no exposure, why should I upload anything?

If someone could instruct me on why none of my images are searchable I would appreciate some help.

Thanks for the help.

MatHayward · Accepted Answer

Here is what I'm seeing from my contributor portal, so there seems to be a discrepancy with what you are seeing and I am seeing.

I heard back from someone that thinks the likely culprit is the "." you have added. Try adding "Mt Fitrzory" along with "mt" and "fitzroy" as 3 different keywords and be sure to exclude the period. Give it 48 hours and check again. Please let me know if that works.

Thank you,

Mat

Sheena Kaul · Answer

Hi Cameron,I really apologize for the frustrating experience. Would you mind raising the query from within your Contributor portal so that we can work with you directly?Additionally, please provide us the file ID of your images so that we can investigate them as well.Regards,Sheena

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