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Eeshan
Participant
September 1, 2023
Answered

Not able to sign into adobe stock contributors

When i try to Sign in into adobe stock conti butors page it shows me:

Sorry, your access has been denied

You are ineligible to use this product or service due to the Service Eligibility Requirements.

 

I tried every possible solution even wrote to the adobe support team but that did not help

I followed allt he rules of the platform but i don't know what is th problem if i am wrong please correct me 

Please help me with this isssue

 

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    Abambo
    AbamboCorrect answer
    Community Expert
    September 3, 2023

    There are some criteria of eligibility:

    • Your age: you can't use the system if you are underage. Sporadically, the system errs in this. However, Adobe customer service can rarely redress this.
    • Your location. If you are located somewhere, where the access to Adobe services is restricted, you can't use them.

     

    Check here: https://helpx.adobe.com/creative-cloud/kb/you-eligible-cc.html

     

    ABAMBO | Hard- and Software Engineer | Photographer
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    4 replies

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    September 3, 2023

    There are some criteria of eligibility:

    • Your age: you can't use the system if you are underage. Sporadically, the system errs in this. However, Adobe customer service can rarely redress this.
    • Your location. If you are located somewhere, where the access to Adobe services is restricted, you can't use them.

     

    Check here: https://helpx.adobe.com/creative-cloud/kb/you-eligible-cc.html

     

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    ABAMBO | Hard- and Software Engineer | Photographer
    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    September 1, 2023

    Have you previously been advised that your account has been blocked?

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    Jill C., Forum Volunteer
    EeshanAuthor
    Participant
    September 2, 2023

    No its a recent account and i don't know why it is happening  

    Translate
    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    September 2, 2023

    I've never seen this message before. You should contact Adobe using the contact us link or chat box on this help page:

    https://helpx.adobe.com/support/stock-contributor.html

    Translate
    Jill C., Forum Volunteer
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