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Participant
September 1, 2023
Answered

Not able to sign into adobe stock contributors

  • September 1, 2023
  • 2 replies
  • 718 views

When i try to Sign in into adobe stock conti butors page it shows me:

Sorry, your access has been denied

You are ineligible to use this product or service due to the Service Eligibility Requirements.

 

I tried every possible solution even wrote to the adobe support team but that did not help

I followed allt he rules of the platform but i don't know what is th problem if i am wrong please correct me 

Please help me with this isssue

 

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This topic has been closed for replies.
Correct answer Abambo

There are some criteria of eligibility:

  • Your age: you can't use the system if you are underage. Sporadically, the system errs in this. However, Adobe customer service can rarely redress this.
  • Your location. If you are located somewhere, where the access to Adobe services is restricted, you can't use them.

 

Check here: https://helpx.adobe.com/creative-cloud/kb/you-eligible-cc.html

 

2 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
September 3, 2023

There are some criteria of eligibility:

  • Your age: you can't use the system if you are underage. Sporadically, the system errs in this. However, Adobe customer service can rarely redress this.
  • Your location. If you are located somewhere, where the access to Adobe services is restricted, you can't use them.

 

Check here: https://helpx.adobe.com/creative-cloud/kb/you-eligible-cc.html

 

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
September 1, 2023

Have you previously been advised that your account has been blocked?

Jill C., Forum Volunteer
EeshanAuthor
Participant
September 2, 2023

No its a recent account and i don't know why it is happening  

Jill_C
Community Expert
Community Expert
September 2, 2023

I've never seen this message before. You should contact Adobe using the contact us link or chat box on this help page:

https://helpx.adobe.com/support/stock-contributor.html

Jill C., Forum Volunteer