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5 replies

jacquelingphoto2017
Community Expert
Community Expert
October 31, 2024

Hi @master804 ,

If you file is too small, or there's excessive technical error, the uploader will not allow the file to upload. Sometimes, there are detected technical error, but the uploader allow the file to upload, but flag it afterwards with the option for you to delete it.

However, it is possible that if your Internet service is extremely unstable, you get this message also.

If you submit the file here, we can better say what is the issue.

Best wishes

Jacquelin

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Nancy OShea
Community Expert
Community Expert
October 31, 2024

Adobe Stock customers expect the highest visual and technical quality for use in commercial projects.  See links below.

Reasons for Rejection - https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html

Technical Issues - https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

 

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Nancy O'Shea— Product User & Community Expert
daniellei4510
Community Expert
Community Expert
October 30, 2024

We have no access to rejected images. As @Jill_C mentioned, upload the asset here.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
Jill_C
Community Expert
Community Expert
October 30, 2024

Upload the rejected asset here if you want feedback from the community members.

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Jill C., Forum Volunteer
Abambo
Community Expert
Community Expert
October 30, 2024

What is a "not loaded error"?. Show a screenshot, please. There is no "online" quality control with Adobe stock. It may well be that the image size does not meet the requirements.

 

BTW: we are contributors like you, we do not have insight into your account.

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ABAMBO | Hard- and Software Engineer | Photographer