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erazz
erazz
Known Participant
December 1, 2016
Answered

Not receiving email notifications

  • December 1, 2016
  • 8 replies
  • 1177 views

i have it set to email me when a picture is moderated or sold but I am not receiving any emails.  I checked the spam filter and theres nothing there either.  Email listed in my account profile is corect.     Am I missing something?

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Correct answer Sheena Kaul

Hi Erik,

You may also refer Didn't receive expected email from Adobe

Let me know if that helps!

Regards,

Sheena

8 replies

MatHayward
MatHayward
Legend
December 1, 2016

Thanks for writing. This appears to be an issue specific to Yahoo email addresses. Unfortunately I have not been able to find a workaround at this time as the issue has been reported by several Yahoo members. If you have an alternative mail service provider you can use that should work. Try contacting Yahoo directly to ask them for suggestions. Otherwise, your notifications can be seen within your account. I'm sorry for the inconvenience.

-Mat

erazz
erazzAuthor
Known Participant
December 1, 2016

Where are the emails coming from?  I get forum updates, other emails updates from Adobe, what makes these any different?

Sheena Kaul
Sheena KaulCorrect answer
Legend
December 5, 2016

Hi Erik,

You may also refer Didn't receive expected email from Adobe

Let me know if that helps!

Regards,

Sheena

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