Not Sharp?

Hello,

Did you use a tripod in this shot?

You haven't got the eyes completely sharp and this is important:

You also have issues with noise - you can see it in the eyes.

and here:

So, when they say:

'Unfortunately, during our review we found that it's not completely sharp and in-focus when viewed at 100%,...'

And it's not completely sharp!

A good shot of the owl though!