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Participant
August 22, 2021
Question

Not Uploading file!

  • August 22, 2021
  • 2 replies
  • 123 views

why it's saying it again and again that file type is not valid! I attached a screenshort below. plz reply. i'm new. 

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2 replies

Nancy OShea
Community Expert
Community Expert
August 22, 2021

Are you attempting to upload images directly from your phone?   Read the file submission requirements from your Contributor User Guide.  At a minimum, you should retouch images in Lightroom or Photoshop and save in sRGB color mode.

 

Technical requirements
  • Submit images in JPEG format.
  • Use color space sRGB.
  • Minimum image resolution: 4 MP (megapixels)
  • Maximum image resolution: 100 MP (megapixels)
  • Maximum file size: 45 MB (megabytes)
  • No watermarks or timestamps.
  • Do not upsample your files; submit the maximum file size that your camera can produce.

 

Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
Community Expert
August 22, 2021

Is the picture a JPEG file, or did you just set the extention to JPEG?

 

To try out: rename IMG.jpg to image.jpg and try again uploading the file.

ABAMBO | Hard- and Software Engineer | Photographer