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July 11, 2024
Question

Over time on Review Process

  • July 11, 2024
  • 2 replies
  • 125 views

Hey, everyone you can see that my file has been in review for the last 4 months what can I do with this single file only whenever I upload other files those will approved but this one is not why adobe is not reviewing this specific file?

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2 replies

Abambo
Community Expert
Community Expert
July 11, 2024

First submitted means here uploaded. That may or may not be different from (real) submitted. 

 

Second, you could ask Adobe contributor support to check that, as it is not normal that one file sticks in the moderation queue for so long. 

 

Third, you can delete and resubmit. 

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
July 11, 2024

Others have reported this same occurrence and I experienced it also. After waiting for several months, I deleted the upload then resubmitted it; however that didn't make any difference. It was still months before it finally got reviewed. Everything does get pushed through the queue eventually, and there doesn't seem to be any way to hasten the process.

Jill C., Forum Volunteer