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viktorc92663764
viktorc92663764
Inspiring
March 31, 2019
Answered

Oversaturated colors of vector illustrations after uploading to adobe stock

  • March 31, 2019
  • 6 replies
  • 3504 views

Hi guys,
I faced up with the issue where the Adobe stock converts colours and makes them too saturated comparing to the original.
This is vector 10.eps file of RGB color model.
Is it some bug of AS or there are some settings when saving files to avoid this?

    This topic has been closed for replies.
    Correct answer MatHayward

    Try creating your own preview file (minimum size 15MP) in jpg format with color space sRGB. Add this preview in a .zip folder with the vector file (nothing else...only the .jpg and the vector) and upload it. That way the system will use your jpg for the preview file instead of generating its own which can lead to the issue you have described.

    Let us know if that does the trick for you.

    -Mat

    6 replies

    M
    MindGems
    Known Participant
    June 28, 2020

    It sure is strange that Adobe Stock can't make their OWN files in the correct saturation to its original.

     

    However, I know I definitely have uploaded zip files with preview jpgs before but right now it wont work, I get an "INVALID FILE TYPE" no matter what I do.

     

    1. I include EPS10+JPG8000px only in a .ZIP (unlike .rar or whatever)  = No good.

    2. include .AI+jpg = no good.

    Include eps+much smaller jpg, 5000px = no good.

     

    What in the heck?

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      June 29, 2020

      Could you share a zip file that did not work? I propose that you create a dummy set that you upload, just to confirm that you get the error and then share the dummy set with us, so that someone could look into that.

      ABAMBO | Hard- and Software Engineer | Photographer
      O
      oleschwander
      Legend
      April 3, 2019

      Awesome image by the way ..!

        MatHayward
        Community Manager
        MatHaywardCommunity ManagerCorrect answer
        Community Manager
        April 3, 2019

        Try creating your own preview file (minimum size 15MP) in jpg format with color space sRGB. Add this preview in a .zip folder with the vector file (nothing else...only the .jpg and the vector) and upload it. That way the system will use your jpg for the preview file instead of generating its own which can lead to the issue you have described.

        Let us know if that does the trick for you.

        -Mat

          viktorc92663764
          viktorc92663764Author
          Inspiring
          April 3, 2019

          thank you Mat.
          Sometimes Adobe Stock's site system doesn't accespt zips with jpg and vector file, even if vector file more than 15 Mpxls,

            viktorc92663764
            viktorc92663764Author
            Inspiring
            April 2, 2019

            I was trying with different profiles, also I was embeded profile and not but still it was leading to oversaturated result in AS

            O
            oleschwander
            Legend
            April 2, 2019

            Yes - the vector colors of look terrible here at Adobe ..! Didn't bother to complain. I don't understand this issue is not being solved yet.

              jacquelingphoto2017
              Community Expert
              jacquelingphoto2017Community Expert
              Community Expert
              April 1, 2019

              I too made that observation.

              Looping in MatHayward​ for professional assistance

              viktorc92663764
              viktorc92663764Author
              Inspiring
              April 1, 2019

              nobody home...

              jacquelingphoto2017
              Community Expert
              jacquelingphoto2017Community Expert
              Community Expert
              April 1, 2019

              Hi viktor

              Thank you for your patients. We however asking if you could be a little more patient. MatHayward​ will soon respond. He usually does. It seem at this time he has a lot dealing with.

              Regards

              JG

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