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Azer23659969twks
Participant
October 16, 2023
Answered

page does not exist

  • October 16, 2023
  • 3 replies
  • 396 views

Welcome
Why did the photos uploaded to the site not show this result?
The page does not exist as attached
(Sorry, this page does not exist
Try searching again)

https://stock.adobe.com/eg/stock-photo/id/586477105


Knowing that the image is accepted and approved, and some of it has been sold... I don't really know. sad.
I don't know how to contact their support

 still naw

This topic has been closed for replies.
Correct answer RALPH_L

The photo is not available in Egypt. If you change the "eg" in the url to "de" you can see it is available in Germany.

 

3 replies

Abambo
Community Expert
Community Expert
October 17, 2023

Check this link: https://stock.adobe.com/ca/stock-photo/id/586477105

 

Egypt is one of the countries that have only access to a restricted number of assets. These assets get an additional vetting, and this vetting depends on the sales and may be some other parameters. The majority of the buyers can see and acquire a licence of your assets, so that won't hurt your sales, except if you are producing for the local market. Your podium does not look to be of local interest only.

 

This concerns all assets, not only assets from contributors from restricted countries. I have exactly 3 of my assets visible to your region. Unfortunately, when you check your assets, you get also blocked, as it is the buyers' view. You can't acquire any assets that are not open for sales in restricted countries, but you can sell assets to countries that are not restricted.

ABAMBO | Hard- and Software Engineer | Photographer
RALPH_L
Community Expert
RALPH_LCommunity ExpertCorrect answer
Community Expert
October 17, 2023

The photo is not available in Egypt. If you change the "eg" in the url to "de" you can see it is available in Germany.

 

Jill_C
Community Expert
Community Expert
October 16, 2023

What country are you located in? Assets are limited in some countries until additional vetting occurs. If I search on the asset number you included - 586477105 - I find your profile with about 25 images including notebooks and lanterns. I'm located in the U.S. and can see your account. Rest assured that your images are viewable by Buyers in most countries. 

You do need to put some additinal effort into some of your titles however. Some of them are titled:

"eather Block note"

 

I think you meant to say Leather Notebook, but it would be even better if you expanded that to "leather spiral bound notebook on a checkered background". What does "Block Note" mean? 

 

 

Jill C., Forum Volunteer
Azer23659969twks
Participant
October 16, 2023

Welcome
I am from Egypt
Thank you for your spelling comments, I will review them
Is this because it is invisible to me?

Jill_C
Community Expert
Community Expert
October 16, 2023

I don't think the incomplete titles have anything to do with your being located in Egypt, though I'm not sure how you'll be able to correct them if you can't access images via your Dashboard. If you change the country code in your portfolio URL, you should be able to see your assets.

Jill C., Forum Volunteer