page not found

Forum|Forum|28 days ago
March 7, 2026
3 replies
87 views

I have already uploaded my video and image files. and they have somw downloaded too. but when I click on file ID, there go to “page not found”

Correct answer Nancy OShea

Change the country code in your browser’s address bar to an unrestricted region, eg. Canada (ca), France (fr), United Kingdom (uk).

Hope that helps.

RALPH_L

Community Expert

Your account is probably registered to a country that needs additional vetting before your images are available. Approved assets are available in other regions. Change the region, on the bottom of your dashboard, to a region like Germany or change the country code in the image URL and you should be able to see it.

Nancy OShea

Correct answer

Community Expert

Change the country code in your browser’s address bar to an unrestricted region, eg. Canada (ca), France (fr), United Kingdom (uk).

Hope that helps.

Nancy O'Shea— Product User & Community Expert

Jill_C

Community Expert

Are you saying that you can’t see your own images on your account Dashboard page? What country are you located in? Additional vetting is required for images to be displayed in certain countries.

Jill C., Forum Volunteer

gaostudioAuthor

Participant

tes, im from indonesia. what is vetting?

Jill_C

Community Expert

Additional reviews to ensure that the image meets government guidelines in your country.

Jill C., Forum Volunteer

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded