Page not found

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Why does this page always appear when I click on my assets in the portfolio? Is anyone else experiencing the same thing?

N8.

Hey @TJo Lima
If you are travelling or have changed location this could be occurring.

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T

TJo LimaAuthor

Participating Frequently

I haven't traveled anywhere; do you have a solution? I’ve already tried switching the region to the uk, ca, us, and others, but when my asset is clicked, the page isn't found.

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Nancy OShea

Community Expert

This usually means you’re in a restricted region like Turkey, Qatar or Malaysia.

Try changing the country code in your browser’s address bar from xx/ to a non-restricted country like Canada ca/, United Kingdom uk/ or Australia au/.

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Nancy O'Shea— Product User & Community Expert

T

TJo LimaAuthor

Participating Frequently

My Chrome browser shows the URL as `https://stock.adobe.com/uk/contributor/xxxxxxxx/Xxxxxx`, and previously I was able to click on and view the assets in my portfolio; however, now when I click on an asset, I get a "page not found" error.

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Nancy OShea

Community Expert

Right-click to copy the asset link and paste it here.

If we can see it, it’s a regional block.

If we can’t see it, then Stock may have removed it from inventory.

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Nancy O'Shea— Product User & Community Expert

Cosmic Studio

Inspiring

It could just be a bug, but if it happens frequently, it may be related to geographic restrictions. You can check whether the asset is visible in other countries by changing the region at the bottom left of the page.

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