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ugur.altnsy
ugur.altnsy
Participating Frequently
March 1, 2023
Question

Page not found Sorry, that page doesn't exist Try your search again

  • March 1, 2023
  • 4 replies
  • 8683 views

Despite the stock photo I shared 16 days ago, I cannot view it on the computer and I get an error like the one below.

In other forums I read I was told to delete the cache, I tried logging in from incognito tab and it didn't work.

NOTE: Works on mobile devices

Tested Browsers;
- Opera (Mac OS)
- Opera(Windows)
- Chrome(Mac OS)
- Chrome(Windows)
- Safari(MacOs)

 

 

 

 

 

[Moderator moved the thread to the correct forum]

4 replies

iamademyuksel
iamademyuksel
Participant
September 18, 2024

We've entered the last quarter of 2024, and since I'm in Turkey, this situation is still ongoing. My friend @ugur.altnsy's post is still not visible in our country. This means that in a country with a population of 85 million, no one will be able to see my visuals. I’ve also read that there are other countries affected as well. I hope the political situation normalizes soon and this issue gets resolved.

    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    September 18, 2024

    It has nothing to do with politics. As I understand it, it's a legal issue of some sort which limits which assets Adobe can display in certain countries. 

    Jill C., Forum Volunteer
    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    March 2, 2023

    Let me see, if I did understand your problem: 

     

    You are a contributor and have an asset accepted and you want to check on the other side, that it is open for sales?

     

    You probably live in Turkey and Turkey is a respricted country, where not all assets are shown immediatly. Indeed, they will need a second level of moderation and that moderation only kicks in, if your asset has shown a decent success in the non-restricted regions. There is nothing you can do about that, except to wait for getting the right number of success to liberate some of your assets. 

    ABAMBO | Hard- and Software Engineer | Photographer
      ugur.altnsy
      ugur.altnsyAuthor
      Participating Frequently
      March 2, 2023

      Yes, I am a contributor. All I have to do is wait? The page opens in browsers on mobile devices, not in computer browsers. What is your comment on this?


      my phone is safari browser ->

      E
      erdincaltun
      Participant
      September 15, 2024
      quote

      Thanks for the response.

      So, my assets will not appear on global channel or it such a delayed process?


      By @nahumam


      No, it's the contrary. The world sees your assets, just a few restricted countries do not. Turkey is one, Indonesia is one, Malaysia is also one… Assets need to get a second vetting, and that vetting is done based on sales or downloads or interest. We do not know the exact parameter for this to happen. But it's true for my assets and for your assets. When I'm looking at my assets using a Turkish URL, I see only 3 assets in my portfolio.


      What you are saying is so ridiculous; saying that you categorized countries. What is the ban based on? What is the criterion? There is no such application on sites like IStock, Shutterstock. So the problem is your perspective. It is not right to punish participants by classifying countries. Do not accept participants from those countries!. What does it mean that those countries are banned?. I am really tired of seeing the "Page not found" warning. Despite writing to Adobe Stock many times, the fact that no response has been given and no solution has been found shows that they are insensitive to participants who have problems with this issue.

       

       

       
       
       
       
       
      Jill_C
      Community Expert
      Jill_CCommunity Expert
      Community Expert
      March 1, 2023

      Did you receive an acknowledgment from Adobe that the image was accepted? Once you've uploaded it, it enters the Moderation queue for review, which can take anywhere from a few days to possibly as long as a month, depending on the asset type.

      Jill C., Forum Volunteer
      ugur.altnsy
      ugur.altnsyAuthor
      Participating Frequently
      March 1, 2023

      Yes, I got approval on February 14, 2023

      ugur.altnsy
      ugur.altnsyAuthor
      Participating Frequently
      March 1, 2023

      WendellaBee
      Adobe Employee
      WendellaBee
      Adobe Employee
      March 1, 2023

      You'lll need to be signed into the Adobe Stock website to see the files available to you. Some locales limit what is available, you are in one of those locales.

      ugur.altnsy
      ugur.altnsyAuthor
      Participating Frequently
      March 1, 2023

      This is the stock photo I shared. Shouldn't it be visible to everyone in the store?

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      March 2, 2023

      No! There exist restricted countries, that do not show automatically all accepted assets. I suspect, that this is for staying compliant with local laws. It's, however, only a minor problem, as your asset is visible and for sale in most of the countries.

      ABAMBO | Hard- and Software Engineer | Photographer
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