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V
Visual vortex
Known Participant
September 23, 2024
質問

payment

  • September 23, 2024
  • 返信数 2.
  • 232 ビュー

trying to connect with adobe support from the form but no answer and i have problem in my payment

このトピックへの返信は締め切られました。

返信数 2

Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
September 23, 2024

When did you send your request? It could take some time to receive a response.

 

Jill C., Forum Volunteer
V
Visual vortex作成者
Known Participant
September 23, 2024

from 3 days and i send also today

 

Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
September 23, 2024

If you sent the original request on Friday, you shouldn't expect a response over the weekend. 

Jill C., Forum Volunteer
daniellei4510
Community Expert
daniellei4510Community Expert
Community Expert
September 23, 2024

What's the problem exactly?

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.
V
Visual vortex作成者
Known Participant
September 23, 2024

I requested a withdrawal from Adobe, but it did not reach PayPal. I contacted PayPal, and they told me there was an issue with the account, and the transfer was canceled. The problem has now been resolved 

now i'm trying ro reach with adobe to get my money back again

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