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muntazer_sifat2710
muntazer_sifat2710
Participant
March 11, 2026
Question

payment delay issue

  • March 11, 2026
  • 4 replies
  • 83 views

 

Dear Adobe Stock Support Team,

I hope this message finds you well. I am writing to report an issue regarding a payment that was processed on March 3, 2026. The payment amount of $26.09 shows a Payment “pending" status in my Adobe Stock dashboard, and it has now been almost 9 days without resolution.

Could you kindly assist me in resolving this matter as soon as possible? Please let me know if you require any additional information from my side to facilitate the payment process.

Looking forward to your prompt assistance.

Best regards,
[muntazer sifat]

      4 replies

      jacquelingphoto2017
      Community Expert
      jacquelingphoto2017Community Expert
      Community Expert
      March 12, 2026

      Hi ​@muntazer_sifat2710 ,

      Please note that the pop-up notice you got said up to 10 business days. Week-end days are not considered business days, but Mondays to Fridays are. Holidays are not considered business days either. Therefore in reality it will take 14 calendar days maximum (if no holidays falls within the time) for your pay to be sent off to the account you attached to the Adobe account. Hence, your payment will reach the recipient account before or on March 17th.

      Best wishes

      Jacquelin

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      March 11, 2026

      Allow at least 10 business days (M-F) to receive payment. 

      Mar 4, 5, 6, 9, 10, 11, 12, 13, 16, 17. 

      Depending on your bank, it could arrive sooner or later. 

      Be patient.

       

      Nancy O'Shea— Product User & Community Expert
      Jill_C
      Community Expert
      Jill_CCommunity Expert
      Community Expert
      March 11, 2026

      Today is only work day 6. Be patient.

      Jill C., Forum Volunteer
      daniellei4510
      Community Expert
      daniellei4510Community Expert
      Community Expert
      March 11, 2026

      When you requested payment, a notice appeared stating that it takes 7 to 10 business days (Monday through Friday) to complete payment. You are on day six. U.S. federal holidays and the day you requested payment do not count. You should receive payment no later than the 17th, though I have waited as long as 13 business day to receive payment. Be patient.

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