Hi Dear, By mistake I withdrew dollars to skrill while having payoneer add to adobe stock. Due to which my payment is showing error. Now how do I get the dollars back to Adobe? Please help me.

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Rashed_Rana0062

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Payment error

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Hi Dear, By mistake I withdrew dollars to skrill while having payoneer add to adobe stock. Due to which my payment is showing error. Now how do I get the dollars back to Adobe? Please help me.

Nancy OSheaCorrect answer

Community Expert

When a transaction fails, the money will eventually bounce back to where it originated -- your Stock account.

In the meantime, be patient and don't panic. It could take 10 to 15 business days (M - F).

Nancy O'Shea— Product User & Community Expert

Nancy OShea

Correct answer

Community Expert

When a transaction fails, the money will eventually bounce back to where it originated -- your Stock account.

In the meantime, be patient and don't panic. It could take 10 to 15 business days (M - F).

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Nancy O'Shea— Product User & Community Expert

Abambo

Community Expert

In the meantime, be patient and don't panic. It could take 10 to 15 business days (M - F).

By @Nancy OShea

PayPal is not Skrill, but PayPal says, it could take up to 30 days for a refund, even that users report faster turn around times.

I know, however, that it is hard, when you are waiting for the money, and it takes time to come.

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ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Community Expert

Well, if the system detects a payment error, the money will be credited back to your account, but that operation could take some time. If in doubt, I suggest contacting Adobe contributor support: Need help? (Stock Contributor Support)

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ABAMBO | Hard- and Software Engineer | Photographer

RALPH_L

Community Expert

I would contact both Skrill and Adobe contributor support.

You can contact contributor support using the link at the bottom of your dashboard page.

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