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Nelover
Nelover
Known Participant
September 8, 2023
Answered

Payment is late

  • September 8, 2023
  • 2 replies
  • 228 views

It's been ten days since you sent the $25 payment and you still haven't received it. And he still says (pending). Why?

This topic has been closed for replies.
Correct answer Jill_C

Because it takes 10 business days, not 10 calendar days.

2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
September 9, 2023

As long as the status is pending, you only have requested the payment. Nothing has been sent. As soon as the payement status changes to "payement done", then a transfer to what you indicated (PayPal, Payoneer, …) has been done, but it may still take several days for the money to show up in your account. 

 

A request is treated in the order as recieved and takes 7-10 working days (Monday to Friday, public holidays excluded). That means that it typically takes 2 weeks before the payement gets done! 

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
September 8, 2023

Because it takes 10 business days, not 10 calendar days.

Jill C., Forum Volunteer
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