Payment is not appearing in payout history

Forum|Forum|1 year ago
May 11, 2024
1 reply
342 views

Hello

I requested a payout and then the message that says "the payment has been successfully submitted" appeared:

But after that, nothing happens, the "Payout" button is Still clickable (still blue) and the transaction is NOT showing in the "payout history" or anything:

this is Really strange, did anyone face something similar ?

what should i do? Do i try to make a payout again?

This topic has been closed for replies.

Correct answer Abambo

Clear the browser cache and cookies. Sign out and sign in again and try once more.

Second step, if that does not help: use a different browser.

Third step: use a different network: home/work/cell/.

Fourth step: contact Adobe contributor support: Need help? (Stock Contributor Support)

Abambo

Correct answer

Community Expert

Clear the browser cache and cookies. Sign out and sign in again and try once more.

Second step, if that does not help: use a different browser.

Third step: use a different network: home/work/cell/.

Fourth step: contact Adobe contributor support: Need help? (Stock Contributor Support)

ABAMBO | Hard- and Software Engineer | Photographer

A

Aesthetic StudiosAuthor

Participant

thanks for your response, i cleared cache and cookies and removed my Adblocker.

that seems to fix it

Abambo

Community Expert

Yes, the AD blocker may cause a problem. In general, that is solved by step 2 as most (me too) have a preferred browser, that is quite closed, and I have an alternate browser, that I use only for tests, and that one is quite open.

Happy that your problem has been solved.

ABAMBO | Hard- and Software Engineer | Photographer

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