payment issue

Question

Hello everyone, I wanted to ask you a simple question about payment delay, Mostly I started my payment on saturady and its came to my account upto next friday But stated payout same this week but it does not come to my account not friday not untill today, Is there any change in payment policy had happens ??

Jill_C · Accepted Answer

My payments have arrived very predictably and reliably on working day 10 for a long time now. I am in the U.S. and use PayPal to receive funds. Adobe's officially stated policy when you request payment is 7-10 working days. "Working days" refers to the 5-day work week in the U.S. and the U.S. holiday schedule. The fact that you've received some payments in just 5 working days indicates that they might process payments for different countries at different times. Nevertheless, you should not expect any delays beyond 10 working days.

Abambo · Answer

No. You just were paid quite early the first time. Your first payment was done in 5 days. The payment process takes up to 10 working days. And Adobe did the payout, when the status changes to "payment done". The rest is due to your service provider to credit your account.

https://helpx.adobe.com/stock/contributor/help/getting-paid.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.