Skip to main content
Participant
February 5, 2024
Answered

Payment issue

  • February 5, 2024
  • 2 replies
  • 169 views

I made my first $25 as an Adobe Stock Contributor. I had this paid out to my PayPal account, but a week after the date I still have not received any money. When I try to contact customer service via chat, no one responds and if anyone responds, they transfer you to an Adobe Stock employee and then no one responds.

This topic has been closed for replies.
Correct answer RALPH_L

It usually takes 7-10 business days.

2 replies

Abambo
Community Expert
Community Expert
February 5, 2024
quoteWhen I try to contact customer service via chat, no one responds and if anyone responds, they transfer you to an Adobe Stock employee and then no one responds.

By @RobsArt

Contributors are not customers. Customer service is not competent to help you.

 

It takes up to 10 (ten) business days (that's from Monday to Friday) to fulfil your request. That's 2 full weeks at least!

 

Requesting payments at Adobe Stock

ABAMBO | Hard- and Software Engineer | Photographer
RALPH_L
Community Expert
RALPH_LCommunity ExpertCorrect answer
Community Expert
February 5, 2024

It usually takes 7-10 business days.