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Participant
March 18, 2024
Question

Payment not received yet

  • March 18, 2024
  • 4 replies
  • 187 views

It has been more than 14 days. I submitted my withdrawal request on 4th March and today is 18th March. Payment status is showing done. But the payment has not come to my PayPal account yet. please solve my problem.

This topic has been closed for replies.

4 replies

Abambo
Community Expert
Community Expert
March 19, 2024

If payment status is done, Adobe has done the transfer. Allow 2 to 3 working days for your PayPal account to get credited. If it does not get credited, it may well be that PayPal refuses the payment and returns it to Adobe. That may take up to 30 days. Consult your PayPal agreement, depending on your region, you may have to conform to different terms. If you do not find a solution, check with PayPal support.

ABAMBO | Hard- and Software Engineer | Photographer
Nancy OShea
Community Expert
Community Expert
March 18, 2024

Mar 5, 6, 7, 8, 11, 12, 13, 14, 15, 18 = 10 business days.

According to the banking industry, bank transfers become available in 10 - 15 business days.  It may vary by your region and bank.

 

 

 

 

Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Community Expert
March 18, 2024

Do you have a Business PayPal account to receive the funds?

 

 

Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Community Expert
March 18, 2024

You need to wait 10 working days,  not just 10 calendar days.

Jill C., Forum Volunteer
AmeliaausAuthor
Participant
March 18, 2024

its more than 10 workings days 

Jill_C
Community Expert
Community Expert
March 18, 2024

No. It's not. Today is work day 10, because the day of submission doesn't count. You'll probably receive notification that the payment has been released by tomorrow.

Jill C., Forum Volunteer