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November 15, 2024
Question

Payment Pending

  • November 15, 2024
  • 1 reply
  • 329 views

Hello, I made my second payout on 28 October 2024, and to this day it is still pending, is there something wrong or has Adobe policy changed regarding payments??

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1 reply

RALPH_L
Community Expert
Community Expert
November 15, 2024

You are right about the 14 workday period. I would wait a couple of days and then contact Adobe. We cannot determine if something is wrong. We are not Adobe employees.

November 16, 2024

Meanwhile, my friend paid out on November 3rd and yesterday he finished his payment, I really don't understand how Adobe works.

Jill_C
Community Expert
Community Expert
November 16, 2024

Adobe pays out reliably within 10 work days, so your situation is out of the norm. Use the Contact Us link and select the category for Payment, Taxes and bonus program.

Jill C., Forum Volunteer