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Participant
September 9, 2024
Question

payment type problem

  • September 9, 2024
  • 6 replies
  • 309 views

i am a contributor, i did withdrow on 2 september but yet i did not get payment. means still its pending can you check it?

This topic has been closed for replies.

6 replies

jacquelingphoto2017
Community Expert
Community Expert
September 10, 2024

Hi @graphicamplify ,

When you requested payment, at the end of the request, you should have seen a pop-up that said the payment will be sent off within 7 to 10 business day after the request. Business days starts on Monday and ends on Friday. Therefore, you need to check a max total of 14 days before receiving payment (counting to include two week-ends). If your request was on Monday, September 2 then Adobe should send your payment on a date between the 11th and 17th of September. Depending on what time, it should reach your local bank account 1 to 2 days after it's sent off or depending on your bank policy. 

Best wishes

Jacquelin

Nancy OShea
Community Expert
Community Expert
September 9, 2024

Excluding the day you requested payout, it's been 5 working days so far (M - F).

Check your bank account on September 23rd.   Most banks require 10-15 business days to process transfers.

 

 

 

 

 

 

 

Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Community Expert
September 9, 2024

Today is only work day 5. I have never received a payment that quickly. The stated service level is 7-10 work days. Be patient.

Jill C., Forum Volunteer
daniellei4510
Community Expert
Community Expert
September 9, 2024

Payments take 7 to 10 business days to complete. The day of your withdrawal probably won't count. So at this point, you've only waited 5 days and have as many as 5 more business days to go.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Inspiring
September 9, 2024

If you read the terms and comditions of your agreement with Adobe, you really don't have a problem with your payout.  Just be patient and the transfer will be completed in due course. 

Known Participant
September 9, 2024

I also withdraw frequently. If you attempted a withdrawal on September 2nd,

Payment completion is expected to appear as early as this Friday, or as late as next Monday or Tuesday.