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Participating Frequently
September 29, 2025
Question

Payments Issue

  • September 29, 2025
  • 2 replies
  • 310 views

i withdrwal 17$ two week ago. but  for payments on my mistake my Skrill email entered without one letter.  and now i can see on adobe stock payment history section "payment  done". beacause incorrect email i didit recieved any payout to my skrill account. this is my first withdrwal. please give me solution. and payout will be lost?

thank you

2 replies

Jill_C
Community Expert
Community Expert
September 29, 2025

If skrill is unable to receive the payment it will be sent back to Adobe and will re-appear in your account. However, if the email you entered happens to be a valid email for someone else's skrill account, I suppose you may never receive the funds unless that person questions the receipt and refuses it.

Jill C., Forum Volunteer
Participating Frequently
September 30, 2025

I also made a similar mistake. I want to know how long it will take for the payment to be refunded?

 

daniellei4510
Community Expert
Community Expert
September 30, 2025

Hard to say, but I would suspect the usual 7 to 10 business days.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Participating Frequently
September 29, 2025

i withdrwal 17$ two week ago. but  for payments on my mistake my Skrill email entered without one letter.  and now i can see on adobe stock payment history section "payment  done". beacause incorrect email i didit recieved any payout to my skrill account. this is my first withdrwal. please give me solution. and payout will be lost?

thank you

Inspiring
September 29, 2025

It's your fault...just one solution remove that skrill payout add other one that's correct....in your case the email of skrill your enter someone else skrill account gmail.. contact adobe stock 

Participating Frequently
September 29, 2025
How to remove payout?