Skip to main content
Participating Frequently
Sep 29, 2025 4:25 AM UTC
Question

Payments Issue

i withdrwal 17$ two week ago. but  for payments on my mistake my Skrill email entered without one letter.  and now i can see on adobe stock payment history section "payment  done". beacause incorrect email i didit recieved any payout to my skrill account. this is my first withdrwal. please give me solution. and payout will be lost?

thank you

13 replies

Jill_C
Community Expert
Community Expert
Sep 29, 2025 1:19 PM UTC

If skrill is unable to receive the payment it will be sent back to Adobe and will re-appear in your account. However, if the email you entered happens to be a valid email for someone else's skrill account, I suppose you may never receive the funds unless that person questions the receipt and refuses it.

Translate
Jill C., Forum Volunteer
Participating Frequently
Sep 30, 2025 2:18 PM UTC

I also made a similar mistake. I want to know how long it will take for the payment to be refunded?

 

Translate
daniellei4510
Community Expert
Community Expert
Sep 30, 2025 2:31 PM UTC

Hard to say, but I would suspect the usual 7 to 10 business days.

Translate
Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
Participating Frequently
Sep 29, 2025 5:21 AM UTC

i withdrwal 17$ two week ago. but  for payments on my mistake my Skrill email entered without one letter.  and now i can see on adobe stock payment history section "payment  done". beacause incorrect email i didit recieved any payout to my skrill account. this is my first withdrwal. please give me solution. and payout will be lost?

thank you

Translate
Inspiring
Sep 29, 2025 6:15 AM UTC

It's your fault...just one solution remove that skrill payout add other one that's correct....in your case the email of skrill your enter someone else skrill account gmail.. contact adobe stock 

Translate
Participating Frequently
Sep 29, 2025 6:29 AM UTC
How to remove payout?
Translate