Payout

Forum|Forum|5 years ago
July 15, 2020
1 reply
944 views

Hi. I am a contributor and I requested my earnings a week ago. Under payout history status, it says payment done. But I didn't get my money in my payment method that I chose yet. Do I need to wait few more days or was it an error?

Contributors

This topic has been closed for replies.

Correct answer jacquelingphoto2017

Hi thegratepretty,

Your payment should be done within 7 working days. If your history says its payed, then it is. If you still have not received your payment, please use the contact us at the bottom of your contributor page to contact Adobe about the issue. Please include as much details as possible.

Account related matters cannot be dealt with here because the forums are public.

Best wishes

JG

jacquelingphoto2017

Correct answer

Community Expert

Hi thegratepretty,

Your payment should be done within 7 working days. If your history says its payed, then it is. If you still have not received your payment, please use the contact us at the bottom of your contributor page to contact Adobe about the issue. Please include as much details as possible.

Account related matters cannot be dealt with here because the forums are public.

Best wishes

JG