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patriks20079660
Participant
April 21, 2023
Question

Payout History showing wrong amounts in GBP

  • April 21, 2023
  • 2 replies
  • 171 views

My original currency used to be GBP. Since conversion to USD for all contributors my Payout History is showing the incorrect amounts. For example my first payout in 2016 was £225, but Payout History shows £300 instead. I print out a copy of my payouts on a yearly basis - all previous printouts show correct amounts. Only this year's printout is wrong. It looks like my historic payouts have been converted to USD but still show the "£" symbol. Anyone having a same issue?

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2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
April 21, 2023

No, my account is showing the correct values in the correct currency. That may, however, be due to the 1-to-1 conversation of the EUR vs USD. You can check with the conversion rate if that is consistent.

ABAMBO | Hard- and Software Engineer | Photographer
George_F
Community Expert
George_FCommunity Expert
Community Expert
April 21, 2023

It may be best to contact Adobe Contributor Support about this.

 

Cheers!

George F, Photographer & Forum Volunteer
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