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Participant
December 21, 2023
Answered

Payout Issue

  • December 21, 2023
  • 3 replies
  • 531 views

Hello everyone, I have an issue with the payout, since it's my first time 

                                      I requested a payout a couple of weeks ago and I still don't see any pending or completion notification in my payout history. In the dashboard, I can see my earnings and when I click it to request again, the requesting options show that I need to wait until 25 dollars again

                                                           thank you! kindly help

This topic has been closed for replies.
Correct answer Abambo

You only have $21. I think you misread the .55 cents part as $25. You are not yet eligible for a payout.

3 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
December 22, 2023

You only have $21. I think you misread the .55 cents part as $25. You are not yet eligible for a payout.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
December 22, 2023

Thank you for helping me!

Abambo
Community Expert
Community Expert
December 23, 2023

You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
December 21, 2023

If you had successfully requested a payout, your payment history tab would not be blank. Looks like you haven't reached the $25 threshold yet.

Jill C., Forum Volunteer
Participant
December 22, 2023

Thanks for your help sir

 

RALPH_L
Community Expert
Community Expert
December 21, 2023

It looks as though you have never reached the $25 earnings requirement.

A payout request is only possible when the pending earnings have reached $25.

Participant
December 22, 2023

Thanks for your clarification