Skip to main content
Participant
July 12, 2024
Question

Payout Pending

  • July 12, 2024
  • 3 replies
  • 141 views

Hi , i have Been Request for Payout On 30 June, Now its 13 July And its Still Showing Pending status? How long will it take, If it is possible to solve  this issue please solve, Thank You.

 

[Moderator moved the thread to the correct forum]

This topic has been closed for replies.

3 replies

Abambo
Community Expert
Community Expert
July 12, 2024

It takes 7 to 10 business days! A business day is when Adobe is working! That is from Monday to Friday. On holidays, however, they do not work.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
July 12, 2024

The screen clearly states when you submit the payment request that it will take 7-10 business days. Today is only day 9.  You will be paid early next week.

Jill C., Forum Volunteer
daniellei4510
Community Expert
Community Expert
July 12, 2024

Read this response from Adobe (important details are in bold italics):

 

Thank you for contacting us and we apologize for the inconvenience. The average wait time is approximately 7~10 business days (Monday to Friday [and Federal holidays] depending on the volume of transactions there are at the time of your conversion.
 
However, currently, we are experiencing very high volume of the payout conversion recently. Your payout is still processing.
If you have not received your earnings by the end of the week, please let us know, and we will look into the matter further.
We appreciate your patience and kind understanding
Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.