Payout Summary

Forum|Forum|6 months ago
November 26, 2025
1 reply
182 views

When I request a payout, my email is not listed correctly in the payout summary. I have 2 'dots' after my initials, which I filled in correctly in the payout information on my profile, but are not listed correctly by Adobe in the payout summary. Will my payout still arrive? I am using Skrill.

Contributors

Nancy OShea

Community Expert

Adobe doesn't send funds to your email address. They transfer funds directly to your Skrill account.

What matters is that your account information is entered correctly.

Contact Stock Contributor Support: https://contributor.stock.adobe.com/contact

If it's not entered correctly, your payment will bounce back to your Stock account. But that could take 10-15 extra business days.

Hope that helps.

Nancy O'Shea— Product User & Community Expert

A

AdamesAuthor

Participant

Thank you for your reply. Yes, I understand that Adobe is sending funds to my Skrill account. I have my Skrill account added to the Payout Information section. Then, when I actually proceed with the payout, I see the payout summary. I see the amount and payout method correctly, but for the payment email, the 'dots' are removed from my e-mail address and therefore not shown correctly. So: j.a.doe@gmail.com becomes jadoe@gmai.com

Nancy OShea

Community Expert

It's customary to NOT use dots in emails. Contact Contributor Support. You may need to create a new email address without dots.

Dots don't matter in Gmail addresses

https://support.google.com/mail/answer/7436150?hl=en

If someone accidentally adds dots to your address when emailing you, you'll still get that email.

Hope that helps.

Nancy O'Shea— Product User & Community Expert

Dots don't matter in Gmail addresses

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